Accredited is Now Aveanna

  • Why do I see “Aveanna” and “Premier” on my accounts and paperwork now?

    In 2018, Premier Healthcare Services joined the Aveanna Healthcare family of companies to become Aveanna Healthcare Support Services. In 2022, Accredited joined this growing company. As part of the integration process, you may see the names Aveanna, Premier and Accredited on your paystubs and accounts, however it is all the same company now.

ADP

  • How do I change my contact information (address, email, phone number) in ADP?

    Contact your branch office to change your contact information in ADP. Call 800.974.1234 ext. 596 or e-mail ars@aveanna.com.

  • How do I change my tax withholdings in ADP?

    Contact your branch office to change your tax withholdings in ADP. Call 800.974.1234 ext. 596 or e-mail ars@aveanna.com.

  • How do I get my W-2 forms?

    ADP will mail your W-2 forms by 1/31/2023. If you need to update your mailing address, please contact your branch office by calling 800.974.1234 ext. 596 or e-mailing ars@aveanna.com

    You can also access your W-2 forms online through the ADP portal. Please note you will have two (2) W-2 forms for 2022. You will receive an Accredited W-2 form for January 1, 2022 – October 31, 2022, AND an Aveanna (Premier) W-2 form for November 1, 2022 – December 31, 2022.

    For your Accredited W-2 form go to https://workforcenow.adp.com/ and use you Accredited ADP User ID and Password.

    For your Aveanna W-2 form go to https://workforcenow.adp.com/ and use your Aveanna ADP User ID and Password. If you need to set up your Aveanna ADP account, follow the instructions here.

  • Why will I receive two (2) W-2 forms from ADP?

    For 2022 ONLY, you will receive two W-2 Forms because Accredited transitioned to Aveanna Healthcare (Premier). During this process, ADP services were transitioned from Accredited to Aveanna (Premier) after October 2022. This means you will receive an Accredited W-2 form for January 1, 2022 – October 31, 2022, from ADP AND an Aveanna (Premier) W-2 form for November 1, 2022 – December 31, 2022 from ADP.

    ADP will separately mail both W-2 forms by 1/31/2023.

Direct Deposit and Wisely Pay card for Weekly Payroll

  • How do I sign-up for Direct Deposit?

    Contact your branch office to sign-up for direct deposit.

  • How do I sign up for a Wisely Pay card?

    Contact your branch office to sign-up for a wisely pay card.

  • What is a Wisely Pay card?

    A Wisely Pay card is a convenient way for you to be paid. Instead of a traditional bank account, pay is loaded into the pay card account. You can then save or spend your money using your pay card.

Travel Time and Mileage Reimbursement

  • What is travel time and mileage?

    Travel Time is the time it takes to travel between two or more clients in the same workday. Mileage is the distance traveled between two or more clients in the same workday.

  • Do I qualify for travel time and mileage reimbursement?

    If you work with two or more clients in the same workday, you qualify for travel time and mileage reimbursement.

  • As a Care Provider, how do I get reimbursed for travel time and mileage reimbursement?  

    In order to be reimbursed for travel time and mileage you must use the AveannaCare app. You can find a videos on how to log these punches for Agency Care Providers here and for EOR Care Providers here (Spanish).

  • As a parent or client, how do I submit Transportation Reimbursement requests?

    You can find detailed instruction in theses guides.

    AveannaCare Transportation Reimbursement Guide
    AveannaCare Transportation Reimbursement Guide – Spanish

EVV Client Sign-off

  • Do clients/families need to approve care provider punches in order for the care provider to be paid?

    Starting March 1, 2023, in order for the care provider to receive payment, clients/families will be required to sign-off on their care provider’s punches through the AveannaCare web portal or app. Please see this guide for step-by-step instructions on signing-off care provider’s punches.

  • How do I download the AveannaCare app and learn how to use it?

    To download the AveannaCare app and to find instructions, training videos, and FAQs click here.